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Tourist
Posts: 3

Gps et wifi HS et caméra qui surchauffe(sans activé)

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Bonjour, ma go pro n'active pas de wifi ni le GPS.
Le voyant GPS reste eteind alors que c'est activé dans les paramètres.
Pour le WiFi, même activé, le scanner reste grisé. Avec un détecteur WiFi, je confirme qu'il n'y a pas de wifi.
Enfin, en éteignant manuellement le Wi-Fi, GPS,... Et en laissant juste la go pro allumée sans y toucher, elle chauffe énormément et la batterie perd 10 pour cent par 5min!
GoPro Community Manager
Posts: 7,794

Re: Gps et wifi HS et caméra qui surchauffe(sans activé)

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GPS can take a few minutes to activate once the camera is turned on. It needs that time - along with a clear view to the sky - to sync up to the satellites. If your wifi connections are turned on in the camera's settings, you can begin the pairing method using the instructions at https://gopro.com/help/articles/block/How-to-Pair-the-Camera-with-the-GoPro-App. To turn those settings on, swipe down and then click on the Preferences button. The first option should be Connections. Click on that and you will have the options to turn the camera's wifi on or off.

 

Regarding the camera heating up, it's normal for the camera to generate some heat as it operates. If the camera is getting very hot, one thing to check is that the SD card being used is compatible. Our list of SD cards is at https://community.gopro.com/t5/en/SD-Cards-that-Work-with-GoPro-Cameras/ta-p/394308. Non-compatible SD cards can make the camera stay in a sync mode that can cause the camera to use more power and generate more heat.

Tourist
Posts: 3

Re: Gps et wifi HS et caméra qui surchauffe(sans activé)

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Thank you Jefft. Netvertheless, before posting my message, I have read and test all your option.
I think that I need proceed exchange.

Have a good day
Nomad
Posts: 1,091

Re: Gps et wifi HS et caméra qui surchauffe(sans activé)

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You can check if your videos contain GPS data here: https://goprotelemetryextractor.com/free

And here are some tips to get better GPS signal and alternative ways to display the data when GoPro software fails: https://community.gopro.com/t5/GoPro-Metadata-Visualization-GPS/GoPro-GPS-not-working-Performance-st...
GoPro Community Manager
Posts: 7,794

Re: Gps et wifi HS et caméra qui surchauffe(sans activé)

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@steeveb638 - Our team at https://gopro.com/help/ContactUs can help you with that.

Tourist
Posts: 3

Re: Gps et wifi HS et caméra qui surchauffe(sans activé)

[ New ]
Thank you !