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Sightseer
Posts: 1

Gorpro hero 7 black charger problem

[ New ]
Hello, today i got my gopro hero 7 black and i tried to charge it...When i plugged the original wire in my phone charger ACU it didnt work, but it work when i used a phone charger compatible with the gopro. I can get a spare wire? Just tell me if you need an order number or a bill.

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GoPro
Posts: 30,786

Re: Gorpro hero 7 black charger problem

[ New ]

Hi @coolflare87566

 

Did you check if the GoPro cable works with your phone?

You may reach out to our Support Team for further assistance.

Please submit a request for a callback or initiate a chat session through https://gopro.com/help/ContactUs
Should you encounter any issue scheduling a callback or a live chat, please ensure that you are not blocking cookies and have your pop-up blocker disabled.
 

 

Thanks!

Ej

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All Replies
GoPro
Posts: 30,786

Re: Gorpro hero 7 black charger problem

[ New ]

Hi @coolflare87566

 

Did you check if the GoPro cable works with your phone?

You may reach out to our Support Team for further assistance.

Please submit a request for a callback or initiate a chat session through https://gopro.com/help/ContactUs
Should you encounter any issue scheduling a callback or a live chat, please ensure that you are not blocking cookies and have your pop-up blocker disabled.
 

 

Thanks!

Ej