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07-16-2020 11:32 AM
Gopro8 black not waterproof
[ New ]
I used my new go pro 8 black for first time in my holiday and now is full of water:( camera was well closed I wanted to do a try in the pool and now it has water in the lense, screen and inside, next to battery, memory card-> looks like is ruined. It supposed to work up to 10m, this happened at 10 cm water. Extremely dissapointed. What can I do? Can I still use it this holiday or i bought last model to wait for next year holiday?:(

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07-16-2020 12:21 PM
Re: Gopro8 black not waterproof
[ New ]Hi @apetrescu
So long as the camera door is closed, the HERO8 Black is waterproof down to 10m (33ft) without a housing.
While water damage is usually not covered by the warranty, let our Support Team take a look at what happened.
You may reach out to them through https://gopro.com/help/ContactUs
Thanks!
Ej