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Sightseer
Posts: 1
Accepted Solution

Gopro6 won't start but red led on

Gopro 6 won't start, the red led light remains on. I tried hard reset still won't start. Also with battery removed and connected to a wall plug 5v 2amp the led remains on but the camera won't start.


Accepted Solutions
GoPro
Posts: 8,294

Re: Gopro6 won't start but red led on

Hello @hensil

 

Sorry to hear about your camera. @fishycomics is correct. It is best to get in touch with the Support team. You can reach them via phone or chat through https://gopro.com/help/ContactUs .

 

Best regards, 
Marius

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All Replies
Adventurer
Posts: 10,218

Re: Gopro6 won't start but red led on

Call gopro call them, you can't turn the camera on at all, so that means you won't get firmwareon her call gopro.

GoPro
Posts: 8,294

Re: Gopro6 won't start but red led on

Hello @hensil

 

Sorry to hear about your camera. @fishycomics is correct. It is best to get in touch with the Support team. You can reach them via phone or chat through https://gopro.com/help/ContactUs .

 

Best regards, 
Marius