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Hiker
Posts: 9
Accepted Solution

Gopro6 4k 30fps superview broken video issue

[ Edited ]

Hi,

I'm experiencing issue with my new GoPro6: video is broken, once press "stop recording" camera freezes in "saving" mode. Video is saved, though.

Problem is reproduced on Card SanDisk Extreme 128GB, both old and new version (A1, I replaced memory card to verify it's not card issue), both on original firmware and latest one. 

Settings of camera: 4k, 30fps (also 2.7k 60fps), SuperView(both ProTune on/off have failure, same with stabilization)

This does not happen all the time, and I did not found any pattern, but more than 50% of attempts have failure.

 

Dealer stated this is camera issue and camera should be replaced, but I was wondering if this might be known issue that will be fixed by firmware update.

 

Related videos:

https://www.youtube.com/watch?v=cFxLsbZDarg

https://www.youtube.com/watch?v=2XQybIrEcqg

https://www.youtube.com/watch?v=Ej5piEw_qZ4

Example camera working fine:

https://www.youtube.com/watch?v=p9VvPuE7Kqc

Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.
Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.
Uploaded by Viktor Kanaylo on 2017-10-17.
Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.

Accepted Solutions

All Replies
Tourist
Posts: 8

Re: Gopro6 4k 30fps superview broken video issue

I had similar issue in the beginning. Half of my footage was corrupted, 11 out of 21. Have you tried formatting in gopro? After that no errors.
Hiker
Posts: 9

Re: Gopro6 4k 30fps superview broken video issue

This is first thing I do after inserting card.

Hiker
Posts: 9

Re: Gopro6 4k 30fps superview broken video issue

Thanks, 2-nd thread is exactly same problem.