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Tourist
Posts: 3
Accepted Solution

Gopro se enciende sola

Hola
Recientemente, mi gopro hero 5 al usarla y tomar fotos y vídeos no presenta ningún problema. Pero cuando la apago, está se vuelve a encender a los 4 segundos de haberla apagado. La única forma que deje de hacer eso es retirandole la batería. Ayuda porfavor

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GoPro
Posts: 15,399

Re: Gopro se enciende sola

Hello @caps91

 

Have you been able to pair your camera with a mobile device through the GoPro App? The camera turning on by itself is possibly due to its communication with the mobile device when the device is near. Make sure that the Wi-Fi on your camera is turned off when not in use. Also, turn the Bluetooth off on your device to avoid it from syncing with the camera. I hope this helps. 

 

Let us know if you have other questions or concerns. 

 

Thanks, 
Marius

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Highlighted
GoPro
Posts: 15,399

Re: Gopro se enciende sola

Hello @caps91

 

Have you been able to pair your camera with a mobile device through the GoPro App? The camera turning on by itself is possibly due to its communication with the mobile device when the device is near. Make sure that the Wi-Fi on your camera is turned off when not in use. Also, turn the Bluetooth off on your device to avoid it from syncing with the camera. I hope this helps. 

 

Let us know if you have other questions or concerns. 

 

Thanks, 
Marius

Highlighted
Tourist
Posts: 3

Re: Gopro se enciende sola

Thank you so much.
It was really easy and so helfull.
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GoPro
Posts: 15,399

Re: Gopro se enciende sola

You are welcome, @caps91 . Stay stoked and have fun using your GoPro!