Ask a Question
GoPro Support Hub Find a solution. Share a solution. Ask a question. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-314026%22%20slang%3D%22de-DE%22%3EGopro%20does%20not%20turn%20on%20and%20when%20I%20charge%20it%20nothing%20happens.%20Must%20always%20take%20the%20battery%20out.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-314026%22%20slang%3D%22de-DE%22%3E%3CP%3EHello%26nbsp%3B%3C%2FP%3E%3CP%3EI%20bought%20a%20Gopro%20Hero%207%20black%20a%20few%20weeks%20ago%20and%20in%2050%25%20of%20the%20cases%20the%20Gopro%20will%20not%20turn%20on%20when%20I%20turn%20it%20on%20and%20then%20I%20have%20to%20take%20out%20the%20battery%20that%20something%20is%20happening.%20Same%20problem%20when%20charging%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-314026%22%20slang%3D%22de-DE%22%3E%3CLINGO-LABEL%3EHERO7%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-314042%22%20slang%3D%22en-US%22%3ERe%3A%20Gopro%20schaltet%20nicht%20an%20und%20wenn%20ich%20sie%20auflade%20passiert%20nichts.%20Muss%20immer%20den%20Akku%20raus%20ne...%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-314042%22%20slang%3D%22en-US%22%3E%3CP%3ESorry%20to%20hear%20about%20the%20trouble%2C%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F93616%22%20target%3D%22_blank%22%3E%40nikik36%3C%2FA%3E.%20If%20you%20contact%20our%20Support%20team%20%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehere%3C%2FA%3E%2C%20they%20will%20be%20able%20to%20help%20you%20with%20the%20next%20steps.%20When%20you%20get%20in%20touch%20with%20them%2C%20please%20make%20sure%20that%20your%20camera%2C%20its%20information%2C%20and%20the%20proof%20of%20purchase%20are%20handy.%20This%20way%2C%20you%20will%20get%20assisted%20as%20quickly%20as%20possible.%20Thanks!%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Sightseer
Posts: 1

Gopro schaltet nicht an und wenn ich sie auflade passiert nichts. Muss immer den Akku raus nehmen.

Hallo 

Habe mir vor ein paar Wochen eine Gopro Hero 7 black gekauft und in 50% der Fälle geht die Gopro nicht an wenn ich sie einschalte und dann muss ich den Akku raus nehmen, dass was passiert. Gleiches Problem beim aufladen

GoPro
Posts: 6,470

Re: Gopro schaltet nicht an und wenn ich sie auflade passiert nichts. Muss immer den Akku raus ne...

Sorry to hear about the trouble, @nikik36. If you contact our Support team here, they will be able to help you with the next steps. When you get in touch with them, please make sure that your camera, its information, and the proof of purchase are handy. This way, you will get assisted as quickly as possible. Thanks!