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Sightseer
Posts: 4

Gopro's cover blocked

[ New ]

I cannot open the cover of the gopro where the SD card is located, it is completely blocked. It's strange because i hardly ever used it.

 

GoPro
Posts: 25,237

Re: Gopro's cover blocked

[ New ]

Hi @navid987

 

Please refer to How to Open Battery Door and Remove Side Door

Let us know how it goes.

 

Thanks!

Ej

Sightseer
Posts: 4

Re: Gopro's cover blocked

[ New ]

Hey, are you kidding? i told you it doesn't open, that it is blocked ; never mentionned that i didn't know how to do it, it's obvious that i know how it works but it's blocked even if i almost never used it.

GoPro
Posts: 25,237

Re: Gopro's cover blocked

[ New ]

Hi @navid987

 

What was the last activity done with the camera?

It is possible that there is dirt or salt residue on the door.

Would you mind sharing a sample picture of the camera?

 

Thanks!

Ej

Sightseer
Posts: 4

Re: Gopro's cover blocked

[ New ]

i didn't use it for almost a year but i kept it in a gopro kit bag. Here's the picture.

130247378_844287373053791_7085469982051735277_n.jpg
GoPro
Posts: 18,700

Re: Gopro's cover blocked

[ New ]

Hello, @navid987. Has the camera been used in water or seawater? Could it possibly be stuck with salt deposits? You may have tried it already but we can only recommend to push on the button and exert some force to push the door out. It may have to be done multiple times to loosen the hold. 

Nomad
Posts: 81

Re: Gopro's cover blocked

[ New ]

Use a hammer to open it. 🤣

Sightseer
Posts: 4

Re: Gopro's cover blocked

[ New ]

Yes, it has more than a year ago lol ; i tried to do that hundreads of times, it still doesnt open.