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Sightseer
Posts: 2

Gopro parou de funcionar

Comprei uma gopro hero black 6 e viajei para Punta Cana. Quando coloquei na água para tirar fotos (em menos de 10cm). A câmera parou de funcionar e estamos até agora sem conseguir registrar nossos momentos aqui nesse paraíso. Eu havia comprado vários acessorios, inclusive o dome, mas infelizmente não consegui usar nada. Aguardo uma solução da gopro!
Sightseer
Posts: 2

Re: Gopro parou de funcionar

 
GoPro
Posts: 8,171

Re: Gopro parou de funcionar

Hello @fastcliff75187. Sorry to hear that you are unable to record your travel moments. Do you see any indication of water getting in the camera? If so, let our Support team help. You may reach them by phone or chat through https://gopro.com/help/ContactUs