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Tourist
Posts: 2

Gopro max fügt die 360 grad videos in der gopro cloud nicht zusammen

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Hallo
Mein Problem besteht darin, dass sich die 360 grad Videos die ich in die gopro app hochlade nicht zusammenfügen. Was könnte hoer das Problem sein?
Lg

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GoPro
Posts: 21,776

Re: Gopro max fügt die 360 grad videos in der gopro cloud nicht zusammen

[ New ]

Hello, @manueln21028. Are you looking into videos that were imported to the GoPro app from the camera or those that were uploaded to the cloud from the app? Please know that long videos which were chaptered can only be uploaded as a single video via Auto Upload. This means the video is uploaded directly from the camera to the cloud. 

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GoPro
Posts: 21,776

Re: Gopro max fügt die 360 grad videos in der gopro cloud nicht zusammen

[ New ]

Hello, @manueln21028. Are you looking into videos that were imported to the GoPro app from the camera or those that were uploaded to the cloud from the app? Please know that long videos which were chaptered can only be uploaded as a single video via Auto Upload. This means the video is uploaded directly from the camera to the cloud. 

Tourist
Posts: 2

Re: Gopro max fügt die 360 grad videos in der gopro cloud nicht zusammen

[ New ]
Hallo,
wenn ich die videos mit Auto Upload in die Cloud hochlade und ich dann die Videos anschauen möchte is die perspektive der 360 Grad Videos nicht richtig, als würden die beiden 180 Grad Kameras die Videos nicht zusammenfügen zu einem 360 Grad Video.
Was ich auch noch festgestellt habe ist, das nicht alle Videos in die Cloud hochgeladen werden.
GoPro
Posts: 32,193

Re: Gopro max fügt die 360 grad videos in der gopro cloud nicht zusammen

[ New ]

Hi @manueln21028

 

Would you be able to share a screenshot of the cloud media page?

It will also be best if you can post a link to the sample file.

You may send us a direct message if you do not wish to post these on the Hub.

 

Thanks!

Ej