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Nomad
Posts: 104

Gopro max and hero 8 included cable not OK

[ New ]

When I connect my hero 8 or MAx camera with the cable that is included with the camera, my PC does not see the camera.

If I use the cable that was included with the hero 5, 6 or karma grip, my PC does see the camera.

If I compare the cables you see big differences

- new cable is thinner

- new cable has a white connector and older cables have  a blue connector.

There are big differences in quality between cables, in my opinion the ones that are now included with the cameras are not the quality needed for good and descent functioning.

Will contact support for this, but if you have this issue, just try an older cable.

GoPro
Posts: 6,097

Re: Gopro max and hero 8 included cable not OK

[ New ]

Hi @foggybeach8632,

 

Thanks for sharing. 

We'll make sure to forward this to our team. 

 

Please contact GoPro customer support as well they might be able to help. 

 

-jay