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Tourist
Posts: 3

Gopro is not switching to hero mode in video.

[ New ]
Got this gopro yesterday. Unboxed it and followed the direction in the app. It updated to latest version 1.50. Great but with a catch. My gopro is kind of locked in max mode for video. It’s not switching back to hero mode. Practically I can’t use this for video at the moment. I a having limited lens option in still photo. Only option is wide or SV mode.

What a buggy software update. I am not sure if the camera shipped to me is faulty or it’s the update. Not a very good experience. Wasn’t the firmware thoroughly tested before releasing.

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GoPro
Posts: 29,783

Re: Gopro is not switching to hero mode in video.

[ New ]

Hi @krishnatry

 

See if resetting the camera will help. https://community.gopro.com/t5/en/Reset-Camera-Settings/ta-p/388279

 

Regarding the picture above, make sure to take both lens caps off when taking a Pano shot.

Let us know how it goes.

 

Thanks!

Ej

 

View solution in original post


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Tourist
Posts: 3

Re: Gopro is not switching to hero mode in video.

[ New ]
Another update. Here is the power pano shot. No idea from where this shadow is coming from the edges. Pathetic.
C359BEB1-5F20-4BE4-906E-E6F3A927525F.JPG
GoPro
Posts: 29,783

Re: Gopro is not switching to hero mode in video.

[ New ]

Hi @krishnatry

 

See if resetting the camera will help. https://community.gopro.com/t5/en/Reset-Camera-Settings/ta-p/388279

 

Regarding the picture above, make sure to take both lens caps off when taking a Pano shot.

Let us know how it goes.

 

Thanks!

Ej

 

Tourist
Posts: 3

Re: Gopro is not switching to hero mode in video.

[ New ]
Yeah. I tried that after some exploring and it worked. I will try the superpano by removing the lens cap of back lens and update tomorrow.

Thanks for your response.

GoPro
Posts: 15,318

Re: Gopro is not switching to hero mode in video.

[ New ]

@krishnatry, let us know if anything else comes up. Thanks!