Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Hiker
Posts: 6

Gopro hero7 black não liga

[ New ]

Do dia para noite minha gopro hero7 black não liga mais com a bateria encerida, so liga com o cabo USB conectado, ja fomatei sd, ja reiniciei a camera e fiz os procedimentos nos post de reinicialização alguem poderia me ajudar?? 

20210201_085741.jpg 


Accepted Solutions
GoPro
Posts: 28,439

Re: Gopro hero7 black não liga

[ New ]

Hi @marciliomka

 

If the camera only powers on when plugged in, there can be an issue with the battery or the battery connectors.

Please go over the steps on HERO7 Will Not Power On

 

Let us know how it goes.
If it's still the same, please reach out to our Support Team through https://gopro.com/help/ContactUs
Please have your camera's serial number and proof of purchase ready.
 

 

Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 28,439

Re: Gopro hero7 black não liga

[ New ]

Hi @marciliomka

 

If the camera only powers on when plugged in, there can be an issue with the battery or the battery connectors.

Please go over the steps on HERO7 Will Not Power On

 

Let us know how it goes.
If it's still the same, please reach out to our Support Team through https://gopro.com/help/ContactUs
Please have your camera's serial number and proof of purchase ready.
 

 

Thanks!

Ej

Hiker
Posts: 6

Re: Gopro hero7 black não liga

[ New ]

Obrigado, arango1006!!!

Entrei en contato com o suporte gopro eles me auxiliaram o problema foi resolvido!!! 

muito obrigado pela atenção!! #gopro

Hiker
Posts: 6

Re: Gopro hero7 black não liga

[ New ]
Thanks for the feedback, the problem has already been solved.