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Sightseer
Posts: 1

Gopro hero5 black stolen

[ New ]
I have the serial number and model number for my camera that was burglarized. I also have the receipt from best buy where i bought it. I have made a police report but it has not been recovered. If someone tries to register my device, can it be recovered or disabled.

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GoPro
Posts: 29,687

Re: Gopro hero5 black stolen

[ New ]

 

Hi @swiftdawn83588

 

Sorry to hear about what happened.

If you reach out to our Support team at https://gopro.com/help/ContactUs, they can create a record of your lost camera in case anyone contacts us to report that they've found it.

Currently, we do not have an option to disable/blacklist the camera's serial number.

 

 

Thanks!
Ej

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All Replies
GoPro
Posts: 29,687

Re: Gopro hero5 black stolen

[ New ]

 

Hi @swiftdawn83588

 

Sorry to hear about what happened.

If you reach out to our Support team at https://gopro.com/help/ContactUs, they can create a record of your lost camera in case anyone contacts us to report that they've found it.

Currently, we do not have an option to disable/blacklist the camera's serial number.

 

 

Thanks!
Ej