08-26-2019 07:08 PM
08-27-2019 09:26 AM - edited 08-27-2019 09:26 AM
What phone are you using?
When trying to pair the camera, try to check on your phone's connection settings.
See if it picks up your camera's ID.
After resetting the Wi-Fi information, you may also need to forget the camera's Wi-Fi name and Bluetooth ID.
Here are some links that may come handy:
Let us know how it goes.