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%3CLINGO-SUB%20id%3D%22lingo-sub-354901%22%20slang%3D%22en-US%22%3EGopro%20hero4%20not%20pairing%20solved%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-354901%22%20slang%3D%22en-US%22%3EI%20did%20not%20find%20an%20answer%20to%20my%20problem%20in%20the%20forum%2C%20but%20I%20figured%20out%20how%20to%20solve%20it%20so%20I%20wanted%20to%20share%20it%20with%20others.%3CBR%20%2F%3E%3CBR%20%2F%3EMy%20camera%E2%80%99s%20wifi%20turns%20off%20by%20itself%20when%20not%20paired%2C%20and%20if%20I%20try%20to%20pair%2C%20I%20cannot%20get%20the%20camera%20out%20of%20the%20settings%20view%20using%20my%20cell%20phone%2C%20so%20I%20cannot%20control%20the%20gopro%20after%20supposedly%20pairing.%20The%20camera%20screen%20still%20shows%20no%20pairing%2C%20and%20if%20I%20get%20it%20out%20of%20the%20settings%20screen%20using%20the%20camera%2C%20I%20lose%20the%20wifi%20connection.%3CBR%20%2F%3E%3CBR%20%2F%3EHow%20to%20pair%20solved%3A%20use%20another%20device%20that%20has%20the%20wifi%20password.%20Let%20that%20device%20connect%20to%20the%20camera%E2%80%99s%20wifi%20while%20you%20try%20to%20pair%20with%20your%20cell%20phone%2C%20and%20it%20will%20pair.%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-354901%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO4%20Silver%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-354902%22%20slang%3D%22en-US%22%3ERe%3A%20Gopro%20hero4%20not%20pairing%20solved%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-354902%22%20slang%3D%22en-US%22%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-354925%22%20slang%3D%22en-US%22%3ERe%3A%20Gopro%20hero4%20not%20pairing%20solved%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-354925%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F106418%22%20target%3D%22_blank%22%3E%40greentree26744%3C%2FA%3E%2C%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThank%20you%20for%20sharing.%20Great%20to%20know%20that%20you%20were%20able%20to%20pair%20your%20camera%20with%20the%20phone.%20It%20is%20odd%20though%20to%20be%20using%20a%20extra%20device%20for%20the%20pairing%20process%20as%20the%20camera%20and%20the%20phone%20alone%20should%20be%20enough%20for%20connectivity%20to%20be%20established.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EIf%20you%20would%20like%20to%20check%20again%2C%20see%20if%20the%20steps%20detailed%20in%20each%20of%20the%20articles%20below%20would%20help%3A%26nbsp%3B%3C%2FP%3E%0A%0A%3CUL%3E%0A%20%3CLI%3E%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fblock%2FHow-to-Pair-the-Camera-with-the-GoPro-App%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3EPair%20Your%20Camera%20With%20the%20GoPro%20App%3C%2FA%3E%3C%2FLI%3E%0A%20%3CLI%3E%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fsolutions_troubleshooting%2FGoPro-App-Camera-Connection-Troubleshooting%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3ETroubleshooting%20GoPro%20App%20Connectivity%20Issues%3C%2FA%3E%3C%2FLI%3E%0A%3C%2FUL%3E%0A%0A%3CP%3ELet%20us%20know%20what%20you%20find%20out.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks%2C%26nbsp%3B%3CBR%20%2F%3E%20Marius%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Tourist
Posts: 3

Gopro hero4 not pairing solved

I did not find an answer to my problem in the forum, but I figured out how to solve it so I wanted to share it with others.

My camera’s wifi turns off by itself when not paired, and if I try to pair, I cannot get the camera out of the settings view using my cell phone, so I cannot control the gopro after supposedly pairing. The camera screen still shows no pairing, and if I get it out of the settings screen using the camera, I lose the wifi connection.

How to pair solved: use another device that has the wifi password. Let that device connect to the camera’s wifi while you try to pair with your cell phone, and it will pair.
Tourist
Posts: 3

Re: Gopro hero4 not pairing solved

 
GoPro
Posts: 7,868

Re: Gopro hero4 not pairing solved

Hello @greentree26744

 

Thank you for sharing. Great to know that you were able to pair your camera with the phone. It is odd though to be using a extra device for the pairing process as the camera and the phone alone should be enough for connectivity to be established. 

 

If you would like to check again, see if the steps detailed in each of the articles below would help: 

Let us know what you find out. 

 

Thanks, 
Marius

Tourist
Posts: 3

Re: Gopro hero4 not pairing solved

Hi Marius,

Absolutely nothing worked but what I posted, and I really have no reason to mess with my camera again and try something else. What I did already worked twice for me. My only reason for posting was for other people with my same issue to know how to make the pairing
GoPro
Posts: 7,868

Re: Gopro hero4 not pairing solved

This noted. Thank you for sharing what worked and what did not work. We appreciate you posting what resolved the issue for you. This will definitely help others who might be in the same situation. Enjoy using your GoPro, @greentree26744!