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Sightseer
Posts: 1
Accepted Solution

Gopro hero session won’t turn on

I got my hero session during the summer and now that I want to use it after a three day break it doesn’t want to turn on and I have connected it to charger and done everything the suggestions have told me, but it still won’t turn on
Do I take it back from where I bought it and get it repaired or not?

Accepted Solutions
GoPro
Posts: 3,924

Re: Gopro hero session won’t turn on

Hi @darkangel121499,

 

If you get in touch with our Support Team directly they should be able to help.

 

https://gopro.com/help/ContactUs

 

I would also run through the steps in this article one more time to see if you can get that camera to power on.

 

https://gopro.com/help/articles/Solutions_Troubleshooting/HERO4-Session-Will-Not-Power-On

 

Best,

Ryan

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All Replies
GoPro
Posts: 3,924

Re: Gopro hero session won’t turn on

Hi @darkangel121499,

 

If you get in touch with our Support Team directly they should be able to help.

 

https://gopro.com/help/ContactUs

 

I would also run through the steps in this article one more time to see if you can get that camera to power on.

 

https://gopro.com/help/articles/Solutions_Troubleshooting/HERO4-Session-Will-Not-Power-On

 

Best,

Ryan