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Sightseer
Posts: 1
Accepted Solution

Gopro hero full hd new 2018

Hi touch screen not working, no idea what happened? Any known any tips

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GoPro
Posts: 14,048

Re: Gopro hero full hd new 2018

Hi @snowydive76854

 

Were you able to check if the screen was just locked?

 

If that's not the case, then try the camera without the SD card on. If it's still the same, a manual software update is recommended. This should take care of this issue.

 

Let us know how it goes.

 

Regards,

Ej

 

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Highlighted
GoPro
Posts: 14,048

Re: Gopro hero full hd new 2018

Hi @snowydive76854

 

Were you able to check if the screen was just locked?

 

If that's not the case, then try the camera without the SD card on. If it's still the same, a manual software update is recommended. This should take care of this issue.

 

Let us know how it goes.

 

Regards,

Ej