10-18-2020 11:44 AM
I've done the test thing. Not sure what that's all about. The issue are it doesn't fully charge to 100% despite how long it gets left. The led stays on indefinitely, despite leaving for hours. Or, the LED flashes very low when charged.
10-19-2020 01:44 AM
Hello, @deckys. If you are using the recommended charger (outputs 5V, 1-2A) and the original cable and the battery has already cycled through charges and discharges and the issue remains, please let our Support team know. They will help troubleshoot the issue further.