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Hiker
Posts: 69

Re: Gopro hero 9 Led won't turn off after full charge

I charge through the camera. I have tested with powrbank, computer and wall charger.
I've done the test thing. Not sure what that's all about. The issue are it doesn't fully charge to 100% despite how long it gets left. The led stays on indefinitely, despite leaving for hours. Or, the LED flashes very low when charged.
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GoPro
Posts: 16,022

Re: Gopro hero 9 Led won't turn off after full charge

Hello, @deckys. If you are using the recommended charger (outputs 5V, 1-2A) and the original cable and the battery has already cycled through charges and discharges and the issue remains, please let our Support team know. They will help troubleshoot the issue further. 

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Hiker
Posts: 69

Re: Gopro hero 9 Led won't turn off after full charge

There's no way of actually getting through. I think you guys need to have a look at the support