12-07-2019 11:05 AM
Make sure that the battery is connected properly.
If it is connected properly remove the door.
Fully open it and then pull it up.
Once disconnected pull the lock make sure that it is extended then connect the door again.
Once connected - try to close and lock it.
12-07-2019 11:54 AM
12-08-2019 07:39 AM
take out the battery and card. take off the door, and try again, if you have an issue do a video and show.
the door closes. with applying pressure above the locking machanism and sliding up the door . I called gopro and tehir investigation team will DELAY a new door and return sorry its you not gopro!.....