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Sightseer
Posts: 1

Re: Gopro hero 7 says no battery

I'm facing the same issue

Sightseer
Posts: 1

Re: Gopro hero 7 says no battery

I have the same problem too. The device says battery not recognised, (original battery bought with the device). I bought a second original battery and the same error message appears.

GoPro
Posts: 11,529

Re: Gopro hero 7 says no battery

Hi @quickjump37167 @loyaldawn41801

 

If you have tried the steps suggested above and it's still the same, please reach out to our Support Team.

They are available by phone or chat through https://gopro.com/help/ContactUs
Please have your camera's serial number and proof of purchase ready.
 

Thanks!

Ej

Sightseer
Posts: 1

Re: Gopro hero 7 says no battery

Make sure the GoPro logo on the battery pack is facing the lenses