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Tourist
Posts: 1
Accepted Solution

Gopro hero 7 limited edition turns pink

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GoPro
Posts: 7,488

Re: Gopro hero 7 limited edition turns pink

[ Edited ]

Hi @rabo199,

Thanks for reaching out. How did the discoloration occurred? What environment (i.e. indoor/outdoor, underwater, around mechanical equipment) was the camera has been used in? How often does it happen?

This is a known issue that your camera may discolor under certain environments. Anyhow, when the camera gets exposed under the sun for a period of time, the color will be restored.


Kind Regards,
Ann

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GoPro
Posts: 7,488

Re: Gopro hero 7 limited edition turns pink

[ Edited ]

Hi @rabo199,

Thanks for reaching out. How did the discoloration occurred? What environment (i.e. indoor/outdoor, underwater, around mechanical equipment) was the camera has been used in? How often does it happen?

This is a known issue that your camera may discolor under certain environments. Anyhow, when the camera gets exposed under the sun for a period of time, the color will be restored.


Kind Regards,
Ann

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Sightseer
Posts: 2

Re: Gopro hero 7 limited edition turns pink

That's a factory issue on the case... I have the same problem and the answer you are giving is superfluous.

You are not recognizing the problem.   

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Nomad
Posts: 3,483

Re: Gopro hero 7 limited edition turns pink

"This is a known issue that your camera may discolor under certain environments. Anyhow, when the camera gets exposed under the sun for a period of time, the color will be restored."

 

That's the very definition of recognizing the problem which sounds like a cosmetic issue.