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Sightseer
Posts: 1

Gopro hero 7 black not switching on

Hi, 

 

My Gopro hero 7 Black is not switching on.

I tried removing the sd card and battery and switching on with wall socket but no results. 

 

Please help.

 

Vishesh

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Adventurer
Posts: 12,035

Re: Gopro hero 7 black not switching on

try a ten seco reset, called a hard boot and a 32 second hard boot. hold the Mode till the time.

 

ifall failscontact your GoPro rep at tehir  chat or phone, you know where to look for that?

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GoPro
Posts: 6,097

Re: Gopro hero 7 black not switching on

Hi @rockypeak77434,

 

Have you tried using other cable?

Also try to use a different adapter and charge it without battery. 

 

If that won't work please contact GoPro customer support via phone or chat. 

 

 

Regards,

-jay 

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Sightseer
Posts: 1

Re: Gopro hero 7 black not switching on

Hey Thanks for the replies. Much appreciated
I tried the long reboot as well as changing cables/adapter...but no luck.
Seems customer care is the way out.