Gopro hero 7 black not switching on [ New ]

[rockypeak77434]

Hi, 

My Gopro hero 7 Black is not switching on.

I tried removing the sd card and battery and switching on with wall socket but no results. 

Please help.

Vishesh

[fishycomics]

try a ten seco reset, called a hard boot and a 32 second hard boot. hold the Mode till the time.

ifall failscontact your GoPro rep at tehir  chat or phone, you know where to look for that?

[jayr3438]

Hi @rockypeak77434,

Have you tried using other cable?

Also try to use a different adapter and charge it without battery. 

If that won't work please contact GoPro customer support via phone or chat. 

Regards,

-jay 

[visheshs45108]

Hey Thanks for the replies. Much appreciated
I tried the long reboot as well as changing cables/adapter...but no luck.
Seems customer care is the way out.