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Tourist
Posts: 3

Gopro hero 7 Shutter botton bubble

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I bought my gopro hero 7 black 2 months ago, everything was fine also fine underwater, but these days I remarked that the shutter botton started swelling, is that ok? Isn't it dangerous? What should I do?
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GoPro
Posts: 28,370

Re: Gopro hero 7 Shutter botton bubble

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Hi @sunnyspiri64165

 

Let our Support Team check on this.

It will be best if you can share another picture of the camera to help assess the issue further.

You may submit a request for a callback or initiate a chat session through https://gopro.com/help/ContactUs

Heads up! Our team is currently working through a volume of contacts, response time may be slightly longer than usual. We appreciate your understanding.
 

 

Thanks!

Ej

Tourist
Posts: 3

Re: Gopro hero 7 Shutter botton bubble

[ New ]

Hi @aragon1006 

thank you so much for responding,

I don't know how to explain my issue, but as you see in the picture the shutter button become a little curved, idk if it's covering air or water inside,

at the moment I don't think if it's a big problem that's why I didn't contacted the help support. so is it dangerous ? do you suggest anything to before a disaster happens?

 

thanks!