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Tourist
Posts: 1

Gopro hero 7 Cracked lens under the protection one

[ New ]

Hello,

 

After my dive I tried to remove my gopro 7 black from its super suit Housing and it slipped through my hand and I completely smashed the lens.

 

Do you guys know if there is anyway to change that lens or is my gopro dead .... 

 

Thank you for your help!

 

Jon

 

Cracked Lens


Accepted Solutions
GoPro
Posts: 21,753

Re: Gopro hero 7 Cracked lens under the protection one

[ New ]

Hi @jonatfou

 

Sorry to hear about what happened.

While accidentally damaged cameras are usually not covered by the warranty, please reach out to our Support Team to check on your options.

They are available by phone or chat through https://gopro.com/help/ContactUs

 

Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 21,753

Re: Gopro hero 7 Cracked lens under the protection one

[ New ]

Hi @jonatfou

 

Sorry to hear about what happened.

While accidentally damaged cameras are usually not covered by the warranty, please reach out to our Support Team to check on your options.

They are available by phone or chat through https://gopro.com/help/ContactUs

 

Thanks!

Ej