Gopro hero 7 Black overheat after New firmware update 1.70 [ New ]

[mariustanya]

Hello @paulp11488.  Removing and re-placing the battery is an unnecessary step. If the camera was not updated manually to version 1.7, try re-flashing camera firmware following the steps below: 

1. Go to the Update page and choose your HERO7 camera.
2. Under "Other ways to update" at the base of the page, click "Update your camera manually."
3. Enter your Serial Number and other requested information, click Next Step.
4. Click "Download Update."
5. Click "Click here to download firmware."
6. Follow the steps on the screen for detailed instructions for your operating system. 

Make sure that the camera is fully charged and that a formatted, recommended SD card is used. If the issue persists, let our Support team know so they can help you with the next steps. They can be reached through https://gopro.com/help/ContactUs . 

[bartsta]

Gopro 7 black ver1.7 is overheating and frozing in timelapse mode and in video mode. I need older version of firmware. Gopro corp help.

I have proper sd card.

[mariustanya]

Hello @bartsta,

Have you already tried manually updating your camera firmware? If you haven't yet, please do so following the steps below: 

1. Go to the Update page and choose your HERO7 camera.
2. Under "Other ways to update" at the base of the page, click "Update your camera manually."
3. Enter your Serial Number and other requested information, click Next Step.
4. Click "Download Update."
5. Click "Click here to download firmware."
6. Follow the steps on the screen for detailed instructions for your operating system. 

Make sure that your SD card is one of the recommended cards on this list. Save the contents of your SD card first, then format it before the update process. Let us know how it goes. 

Thanks, 
Marius

[bartsta]

It probably solved the problem. I will check it.

Thank you Marius.

[aragon1006]

Feel free to post back if something comes up @bartsta

Thanks!

[bartsta]

Camera works 3 days and then screen going to black. I can film make photo but I can’t control camera on screen . I install software again but nothing happens. I can control GoPro only with smartphones.
I start to think of it to be the worst purchases before the holidays.

[mariustanya]

Hello @bartsta. In that case, please get in touch with our Support team so they can assist you further. You may reach them by phone or chat through https://gopro.com/help/ContactUs . Once connected, you may direct them to this thread for reference on what has been done already. Best regards!

[bartsta]

The camera was refused to the warranty store. It's not repaired. The money was returned. Question buy 7 or waiting for 8? I have 2 batteries and other parts case etc.