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Sightseer
Posts: 1

Gopro hero 6 won't connect to Karma drone or grip after updating

[ New ]

My Hero 6 won't connect to anything after installing the most recent update.

My karma drone, grip, and even my laptop can find my camera.


Accepted Solutions
GoPro
Posts: 27,018

Re: Gopro hero 6 won't connect to Karma drone or grip after updating

[ New ]

Hi @loyaljump7354

 

Sorry for any trouble caused.

Please try running a manual update. https://gopro.com/en/us/update/hero6

This corrects any errors that may have been encountered with the previous installation

You may also reach out to our Support Team through https://gopro.com/help/ContactUs for further assistance.

 

 

Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 27,018

Re: Gopro hero 6 won't connect to Karma drone or grip after updating

[ New ]

Hi @loyaljump7354

 

Sorry for any trouble caused.

Please try running a manual update. https://gopro.com/en/us/update/hero6

This corrects any errors that may have been encountered with the previous installation

You may also reach out to our Support Team through https://gopro.com/help/ContactUs for further assistance.

 

 

Thanks!

Ej