Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Highlighted
Tourist
Posts: 1
Accepted Solution

Gopro hero 6 snorkel water damage

Hello, I was snorkelling 2 days ago and noticed water had leaked inside my gopro hero 6 black. I stayed on the surface so gopro never would have been lower than 1m. Latches were properly shut, I make sure the buttons have pressed back out. I only see water in the front led glass. I disassembled it and put it in rice since then and when I went to see if it would turn on the red lights came on so I removed the battery. I am currently backpacking in the maldives. Any more suggestions or know if there's a chance I could get it fixed at a camera repair shop when I go back to sri lanka tomorrow? Thanks for any help

Accepted Solutions
Highlighted
GoPro
Posts: 12,425

Re: Gopro hero 6 snorkel water damage

Hello @boldpeak24200

 

Sorry to hear about what happened. For water damage cases, it is always best to contact our Support team for further assistance. You can connect with the team via phone or chat here https://gopro.com/help/ContactUs

 

Best  regards, 

Marius

View solution in original post


All Replies
Highlighted
GoPro
Posts: 12,425

Re: Gopro hero 6 snorkel water damage

Hello @boldpeak24200

 

Sorry to hear about what happened. For water damage cases, it is always best to contact our Support team for further assistance. You can connect with the team via phone or chat here https://gopro.com/help/ContactUs

 

Best  regards, 

Marius