Gopro hero 6 black water leaked [ New ]

[coolflame71326]

Hi..my gopro hero 6 black leaked..the camera store asked me to direct contact to gopro for warranty or replacement..
Thanks..

[aenriquez · Accepted solution]

@coolflame71326, this is definitely not an experience that we would like you to have. So long as all camera doors are closed, the HERO6 Black is waterproof down to 10m (33ft) without a housing.  

We want to look at what we can do to extend our help. Let our Support team take a look at what happened. You may reach out to them by phone or chat through HERE. 

[fishycomics]

Please do so at the correct page on here  gopro.com/contactus  thank you.   you can offer some more info about your camera here it's a forum where we help out...   GoPro will look into helping you out and  trying to find the best option they can offer on water damage.  good luck report back what they told you and hte Moderator that chimes in they would want to hear the outcome as well and see if they can further assist you on what gopro rep could or could not do. and see what more they can do?

[aenriquez · Accepted solution]

@coolflame71326, this is definitely not an experience that we would like you to have. So long as all camera doors are closed, the HERO6 Black is waterproof down to 10m (33ft) without a housing.  

We want to look at what we can do to extend our help. Let our Support team take a look at what happened. You may reach out to them by phone or chat through HERE.