Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Highlighted
Tourist
Posts: 5

Gopro hero 6 black occasional video glitch (blocks)

Hi, I have another issue with my brand new GoPro hero 6 black. This is recorded in 2.7k@60fps with stab ON.

 

https://youtu.be/D3GlUNqD1Vg

 

This happens only occasionally on a few of my recording (too bad some of my sweetest rides were on this file.. ;_;)

 

I'm using a SanDisk Extreme 128GB U3 V30

 

(I trimmed the file down.. it's an entire 10min video with the same glitches)

 

Together with my other issue described in another thread (youtube vid on my channel), I'm starting to feel like it's a bad unit? What do you think?

Some of my recordings have been glitchy this way. Next recording can be OK, but if it starts this way, it lasts for the entire clip. This is the second issue...
Highlighted
GoPro
Posts: 3,924

Re: Gopro hero 6 black occasional video glitch (blocks)

Hey @sunnybeach7628,

 

What firmware version are you running? Those issues should have been fixed with update v1.60.

 

Make sure that camera is up to date!

 

https://gopro.com/update/hero6

 

Best,

Ryan

Highlighted
Tourist
Posts: 5

Re: Gopro hero 6 black occasional video glitch (blocks)

It’s the latest firmware unfortunately :/ 1.60
Highlighted
Sightseer
Posts: 1

Re: Gopro hero 6 black occasional video glitch (blocks)

I take it you didn't get a response after your 2-09-2018 post.

Highlighted
Explorer
Posts: 13,000

Re: Gopro hero 6 black occasional video glitch (blocks)

@michæls40

Are you having this issue?  I initially saw this a few times on my Hero6 but only with 2.7K/120. After the 2.01 update it hasn't returned.