06-10-2020 08:14 PM
Hey guys, I legit "JUST GOT" this gopro and took it to my local airsoft field "keep in mind, the gopro wasnt shot all day and is protected.
I have tried manual audio, and auto audio. and same thing...
Updated to 2.10v and ect, so its good to go, im just upset and confused why the clips looked like this...
06-11-2020 09:36 AM
Hello @codaman22y66282. Sorry to hear about the trouble. Reinstalling the firmware update of the camera can help correct any errors with the current software installation. Follow the Manual Update instructions specified in this article: https://community.gopro.com/t5/en/How-to-Update-GoPro-Cameras/ta-p/394229
If the issue persists after going through the suggested troubleshooting steps, our Support team will be able to assist you with the next steps. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.