Gopro hero 5 [ New ]

[sunnymesa25024]

Eu possuo uma Gopro Hero 5, estava muito tempo sem utiliza -la e ao ligar percebi o display não está funcionando ? Porem o restante das funções estão funcionando perfeitamente.

[aragon1006 · Accepted solution]

Hi @sunnymesa25024

Please go over these steps to try to correct the issue:

1. Check to ensure that the SD card is not inserted between the SD card slot and the battery as this can put pressure on the back of the touch display.
2. Perform a manual update. https://gopro.com/hero5
3. After the update, perform a Factory Reset. Tap Preferences > Factory Reset, and then tap Next.

Let us know how it goes.

You may also reach out to our Support Team for further assistance.

https://gopro.com/help/ContactUs

Thanks!

Ej

[aragon1006 · Accepted solution]

Hi @sunnymesa25024

Please go over these steps to try to correct the issue:

1. Check to ensure that the SD card is not inserted between the SD card slot and the battery as this can put pressure on the back of the touch display.
2. Perform a manual update. https://gopro.com/hero5
3. After the update, perform a Factory Reset. Tap Preferences > Factory Reset, and then tap Next.

Let us know how it goes.

You may also reach out to our Support Team for further assistance.

https://gopro.com/help/ContactUs

Thanks!

Ej