03-15-2018 10:26 AM
I tried setting it back to factory settings no luck. Turned off Quickcapture doenst work either.
Really annoying problem!
06-06-2018 01:06 PM
I've experienced exactly the same problem with my Hero 5 black. Been recording some enduro riding and two videos out of twelve has no sound. When turning the volume up extremely high on my home amplifier, I can hear some weak sound coming through now and then, which means the sound has been more or less recorded but the file is somehow broken or poor.
Anyone know how to fix the problem?
06-06-2018 01:18 PM
Anyone had the sound problem when first starting the camera with the power button and then letting it run a while when saving the videos?
06-06-2018 02:21 PM
Please try to set your Mic to Auto.
You may also try to Turn off and on Quick Capture.
If that won't work Reset the camera to Factory Settings.
Let me know if that will help.