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Sightseer
Posts: 1

Gopro hero 5 black has 3 beeps after inserting battery

[ New ]

After inserting the battery into the hero 5 black the front  and back screen flashes  up followed by 3 beeps and the leds also flash 3 times, i have tried it with a new SD card, also changed the battery, connected it to external power source, tried to do a manual firmware update however doesnt get that far, 

 

Please advise on a fix for this as it was working only a couple of hours ago


Accepted Solutions
GoPro
Posts: 20,810

Re: Gopro hero 5 black has 3 beeps after inserting battery

[ New ]

Hello @redwave23706. Is the SD card correctly placed on its slot? Try removing the battery and connect the camera directly to a power source. Turn the camera on and see if you will be able to get the front and rear screen displays working. If not, it would be best to get in touch with our Support team so they can assist with further troubleshooting. You may reach them by phone or chat through https://gopro.com/help/ContactUs

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All Replies
GoPro
Posts: 20,810

Re: Gopro hero 5 black has 3 beeps after inserting battery

[ New ]

Hello @redwave23706. Is the SD card correctly placed on its slot? Try removing the battery and connect the camera directly to a power source. Turn the camera on and see if you will be able to get the front and rear screen displays working. If not, it would be best to get in touch with our Support team so they can assist with further troubleshooting. You may reach them by phone or chat through https://gopro.com/help/ContactUs