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Tourist
Posts: 4
Accepted Solution

Gopro hero 4 broken after update (No Power ON)

Hello I am need some help. I have gropro hero 4,  i bought on 2015. The camera was ok until 20/11/2018 when i decide to update.

after manualy download the file into the card, then i insert into camera. fist it show updating, but then the camera stuck with the picture below for a long time. so i remove the bateri and try to ON back. but the camera is No Power ON until now. i had contact the gopro support and they guide me to change other batteries, other cabel and other card. but it not working. 

 

i am so frustrated about this. so i am google the web about  the problem and i found that the GoPro had spoiled many camera with their UPDATE. From my reading many hero 4 have problem after update.

 

the camera suppose to be OK until i Update. 

 

so in my opinion, i think the camera still can used if i could Power ON back.

 

Anyone have same problem with me hope can share or advised me if it can be Power ON again or reset it. 

 

 

Thanks

 

<<The Photo are from one of gopro user ho complaint the same problem, sorry forgot his name>>

Photo 24-12-15 13.57.23.jpg

Accepted Solutions
GoPro
Posts: 8,158

Re: Gopro hero 4 broken after update (No Power ON)

Hello @hardydive41615

 

If you contact our Support team here https://gopro.com/help/ContactUs , they will be able to help. When you do, prepare camera information, sample pictures/videos showing the issue. You may also refer Support to this thread for details. 

 

Best regards, 
Marius

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All Replies
GoPro
Posts: 8,158

Re: Gopro hero 4 broken after update (No Power ON)

Hello @hardydive41615

 

If you contact our Support team here https://gopro.com/help/ContactUs , they will be able to help. When you do, prepare camera information, sample pictures/videos showing the issue. You may also refer Support to this thread for details. 

 

Best regards, 
Marius

Tourist
Posts: 4

Re: Gopro hero 4 broken after update (No Power ON)

Hi @mariustanya

 

Thanks for your advice. I will try to contact Support team again. Hope they can adviced another option and make my camera back to Power ON again.

 

Thanks for your support,

Tourist
Posts: 4

Re: Gopro hero 4 broken after update (No Power ON)

Hi all.

 

And thanks to Youtuber (evilwombat). i had found the solution by folowing his instruction in youtube

 

and now my camera are back alive ( I can ON again) and working good back to Normal.

 

after that i UPDATE to v05.00 using Gopro App using strong wifi..and it work well.

 

Thanks all

 

Here are the link  of Youtube evilwombat

1. Instruction : https://www.tapatalk.com/groups/goprouser/how-to-reflash-firmware-onto-a-bricked-hero4-camer-t23149....
2. Youtube : https://youtu.be/15x2JkkNjyk

HERO 4.jpg
In this video, you'll get 4 options. Try it from the first option, hopefully any of these options will work on your case. Leave a comment and let me know if its working! Share this video and subscribe guys! GoPro software download: https://gopro.com/update/hero4 or hero3 (for hero3) Debricker ...