11-21-2018 06:08 PM
Hello I am need some help. I have gropro hero 4, i bought on 2015. The camera was ok until 20/11/2018 when i decide to update.
after manualy download the file into the card, then i insert into camera. fist it show updating, but then the camera stuck with the picture below for a long time. so i remove the bateri and try to ON back. but the camera is No Power ON until now. i had contact the gopro support and they guide me to change other batteries, other cabel and other card. but it not working.
i am so frustrated about this. so i am google the web about the problem and i found that the GoPro had spoiled many camera with their UPDATE. From my reading many hero 4 have problem after update.
the camera suppose to be OK until i Update.
so in my opinion, i think the camera still can used if i could Power ON back.
Anyone have same problem with me hope can share or advised me if it can be Power ON again or reset it.
<<The Photo are from one of gopro user ho complaint the same problem, sorry forgot his name>>
11-21-2018 09:08 PM
11-21-2018 11:05 PM
Thanks for your advice. I will try to contact Support team again. Hope they can adviced another option and make my camera back to Power ON again.
Thanks for your support,
11-25-2018 11:56 PM
And thanks to Youtuber (evilwombat). i had found the solution by folowing his instruction in youtube
and now my camera are back alive ( I can ON again) and working good back to Normal.
after that i UPDATE to v05.00 using Gopro App using strong wifi..and it work well.
Here are the link of Youtube evilwombat