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Posts: 4

Gopro hero 4 broken after update (No Power ON)

Hello I am need some help. I have gropro hero 4,  i bought on 2015. The camera was ok until 20/11/2018 when i decide to update.

after manualy download the file into the card, then i insert into camera. fist it show updating, but then the camera stuck with the picture below for a long time. so i remove the bateri and try to ON back. but the camera is No Power ON until now. i had contact the gopro support and they guide me to change other batteries, other cabel and other card. but it not working. 


i am so frustrated about this. so i am google the web about  the problem and i found that the GoPro had spoiled many camera with their UPDATE. From my reading many hero 4 have problem after update.


the camera suppose to be OK until i Update. 


so in my opinion, i think the camera still can used if i could Power ON back.


Anyone have same problem with me hope can share or advised me if it can be Power ON again or reset it. 





<<The Photo are from one of gopro user ho complaint the same problem, sorry forgot his name>>

Photo 24-12-15 13.57.23.jpg
Posts: 7,603

Re: Gopro hero 4 broken after update (No Power ON)

Hello @hardydive41615


If you contact our Support team here , they will be able to help. When you do, prepare camera information, sample pictures/videos showing the issue. You may also refer Support to this thread for details. 


Best regards, 

Posts: 4

Re: Gopro hero 4 broken after update (No Power ON)

Hi @mariustanya


Thanks for your advice. I will try to contact Support team again. Hope they can adviced another option and make my camera back to Power ON again.


Thanks for your support,

Posts: 4

Re: Gopro hero 4 broken after update (No Power ON)

Hi all.


And thanks to Youtuber (evilwombat). i had found the solution by folowing his instruction in youtube


and now my camera are back alive ( I can ON again) and working good back to Normal.


after that i UPDATE to v05.00 using Gopro App using strong wifi..and it work well.


Thanks all


Here are the link  of Youtube evilwombat

1. Instruction :
2. Youtube :

HERO 4.jpg
In this video, you'll get 4 options. Try it from the first option, hopefully any of these options will work on your case. Leave a comment and let me know if its working! Share this video and subscribe guys! GoPro software download: or hero3 (for hero3) Debricker ...