Gopro hero 4 broken after update (No Power ON) [ New ]

[hardydive41615]

Hello I am need some help. I have gropro hero 4,  i bought on 2015. The camera was ok until 20/11/2018 when i decide to update.

after manualy download the file into the card, then i insert into camera. fist it show updating, but then the camera stuck with the picture below for a long time. so i remove the bateri and try to ON back. but the camera is No Power ON until now. i had contact the gopro support and they guide me to change other batteries, other cabel and other card. but it not working. 

i am so frustrated about this. so i am google the web about  the problem and i found that the GoPro had spoiled many camera with their UPDATE. From my reading many hero 4 have problem after update.

the camera suppose to be OK until i Update. 

so in my opinion, i think the camera still can used if i could Power ON back.

Anyone have same problem with me hope can share or advised me if it can be Power ON again or reset it. 

Thanks

<<The Photo are from one of gopro user ho complaint the same problem, sorry forgot his name>>

[mariustanya · Accepted solution]

Hello @hardydive41615, 

If you contact our Support team here https://gopro.com/help/ContactUs , they will be able to help. When you do, prepare camera information, sample pictures/videos showing the issue. You may also refer Support to this thread for details. 

Best regards, 
Marius

[mariustanya · Accepted solution]

Hello @hardydive41615, 

If you contact our Support team here https://gopro.com/help/ContactUs , they will be able to help. When you do, prepare camera information, sample pictures/videos showing the issue. You may also refer Support to this thread for details. 

Best regards, 
Marius

[hardydive41615]

Hi @mariustanya

Thanks for your advice. I will try to contact Support team again. Hope they can adviced another option and make my camera back to Power ON again.

Thanks for your support,

[hardydive41615]

Hi all.

And thanks to Youtuber (evilwombat). i had found the solution by folowing his instruction in youtube

and now my camera are back alive ( I can ON again) and working good back to Normal.

after that i UPDATE to v05.00 using Gopro App using strong wifi..and it work well.

Thanks all

Here are the link  of Youtube evilwombat

1. Instruction : https://www.tapatalk.com/groups/goprouser/how-to-reflash-firmware-onto-a-bricked-hero4-camer-t23149....
2. Youtube : https://youtu.be/15x2JkkNjyk