Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Highlighted
Sightseer
Posts: 1
Accepted Solution

Gopro hero 3 white forgot password

I dont remeber my password because I lost the gopro charger years ago, but found one recently. It doesnt sync to my macbook when plugged in and i want to see my vids. Any suggestions?


Accepted Solutions
Highlighted
GoPro
Posts: 12,401

Re: Gopro hero 3 white forgot password

Hello @nimblehike63110. There are steps here https://gopro.com/help/articles/block/How-to-Reset-the-Camera-s-Wi-Fi-Name-and-Password to guide you through the process. Feel free to post back for any other concerns or questions.

View solution in original post


All Replies
Highlighted
GoPro
Posts: 12,401

Re: Gopro hero 3 white forgot password

Hello @nimblehike63110. There are steps here https://gopro.com/help/articles/block/How-to-Reset-the-Camera-s-Wi-Fi-Name-and-Password to guide you through the process. Feel free to post back for any other concerns or questions.

Highlighted
Sightseer
Posts: 1

Re: Gopro hero 3 white forgot password

This literally does not work

Highlighted
Explorer
Posts: 12,961

Re: Gopro hero 3 white forgot password

You want to use a USB/SD adapter. Insert the memory card into the computer and you will be able to view the files.
Highlighted
Explorer
Posts: 12,961

Re: Gopro hero 3 white forgot password

@gkd2020
What doesn't work? The OP was attempting to view files on a MacBook. Are you just attempting to reset your Wi-Fi password? If so, you need to Update manually and select the Update+Wi-Fi option. Once done, download the UPDATE.zip file to your computer. Extract the UPDATE folder to your computer. Using a USB/SD adapter, insert your SD card into your computer. Find the SD card and perform a FULL (not Quick) Format. Once done, open the UPDATE folder and then copy over the contents of the UPDATE folder to your SD card (*Note: If you have a HERO3+ or any other newer GoPro, you need to copy over the UPDATE folder. With HERO3, you copy over the files WITHIN the UPDATE folder. DO NOT COPY OVER THE UPDATE FOLDER). Eject the card and insert it into the camera. Power the camera on and it will install the update with the new name and password (keep the name and password simple. Do not use special characters).