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Reply
Tourist
Posts: 7

Re: Gopro heating

After i transfer my video to my android phone i notice my gopro is heating up so much i try to turn it off but it didn't on the front of the screen a logo of wifi.. After push all the button and nothing happens and still heating up i decide to remove the battery.. Is that normal??
Explorer
Posts: 12,211

Re: Gopro heating

@toughwave53104

OK, so you're connecting to your Android device and the camera overheats.   You get an (!) on the front LCD indicating that the camera is too hot for operation.  Once this happens, you are not able to get a response from the camera. How long are you running the connection before the overheating?

 

 

Is your camera connected to a power supply while you are doing the transfer?

 

The camera can and does get hot, but it's not normal for it to overheat while connecting to wi-fi.  If the camera is not connected to a power source, has good air ventilation, and isn't under direct heat (sunlight), then no, it is not normal.

 

Using your computer and a SD/USB adapter, do a FULL format of your SD card and run a manual update.

 

If you continue to have issues, contact the GoPro Support Team.

https://gopro.com/help/ContactUs

 

Tourist
Posts: 7

Re: Gopro heating

Im connection to my phone less than 4mins just tor transfer my video to may phone. Im juat using my battery as a power source.. I notice when i remove battery the battery is not that hot but the camera is really hot..
Explorer
Posts: 12,211

Re: Gopro heating

Doesn't sound right. Format the SD card and run a manual update. If that doesn't resolve it, contact GoPro Support.
Tourist
Posts: 7

Re: Gopro heating

Thanks..