Did you try a factory reset or a Wi-Fi reset?
If it's still the same either way, please reach out to our Support Team.
Let us know how it goes.
If you are missing the reset option then a manual update is recommended.
If all else fails, do contact our Support Team to move forward with this concern.
Let them know of the steps taken so far.
Please have your camera's serial number and proof of purchase ready.
Thanks for trying @foggywater76422
Our Support Team is available by phone or chat through https://gopro.com/help/ContactUs
Please take not of their hours of operation listed on the same link.