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Tourist
Posts: 2
Accepted Solution

Gopro en panne

BOnjour. J'ai fait du snorkling en mer avec ma Gopro HERO 7 récemment achetée et l'eau s'est infirltré par le cache qui protège les alimentations . Depuis plus rien elle ne fonctionne évidement plus ! Comment faire pour la réparer et la Garantie

Merci de votre retour 

Cordialement

F HAUDIQUER


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GoPro
Posts: 15,936

Re: Gopro en panne

Hi @nimbletree84623

 

So long as all camera doors are closed, the HERO7 Black is waterproof down to 10m (33ft) without a housing.
While water damage is usually not covered by the warranty, let our Support Team take a look at what happened. 
You may reach out to them through https://gopro.com/help/ContactUs

 

Thanks!

Ej

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Highlighted
GoPro
Posts: 15,936

Re: Gopro en panne

Hi @nimbletree84623

 

So long as all camera doors are closed, the HERO7 Black is waterproof down to 10m (33ft) without a housing.
While water damage is usually not covered by the warranty, let our Support Team take a look at what happened. 
You may reach out to them through https://gopro.com/help/ContactUs

 

Thanks!

Ej