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Tourist
Posts: 3

Gopro + Smart remote

[ New ]

Hola, Tengo una camara Hero 5 black junto con un Smart remote, el problema que tengo es que desde el smart remote cuando saco fotos de forma aleatoria saca fotos tipo rafaga o fotos continuas (como si mantuviera el boton apretado de la camara) obviamente esto sucede estando en modo foto.

 

ya probe el reseteo de fabrica tanto de la camara como del smart remote, tambien la reinstalacion manual del software de la camara pero el problema persiste.

 

Muchas gracias!

 

saludos,

 

German.


Accepted Solutions
GoPro
Posts: 13,445

Re: Gopro + Smart remote

[ New ]

Hello @swiftcliff73640. This is something that we've already shared with the team in charge. I recommend to firmly press and release the shutter button on the Smart Remote to give the best chances of success. 

Feel free to post back if anything else comes up. Stay stoked, and have fun capturing moments using your GoPro!

View solution in original post


All Replies
GoPro
Posts: 13,445

Re: Gopro + Smart remote

[ New ]

Hello @swiftcliff73640. This is something that we've already shared with the team in charge. I recommend to firmly press and release the shutter button on the Smart Remote to give the best chances of success. 

Feel free to post back if anything else comes up. Stay stoked, and have fun capturing moments using your GoPro!

Tourist
Posts: 3

Re: Gopro + Smart remote

[ New ]

@aenriquez, thanks for your reply. Are you planning to solve the problem? Do you have an estimated date?

thank you!

Best regards.

Tourist
Posts: 3

Re: Gopro + Smart remote

[ New ]

@aenriquez, thanks for your reply. Are you planning to solve the problem? Do you have an estimated date?

thank you!

Best regards.