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Hiker
Posts: 10

Gopro RMA

[ New ]

Hi guys,

 

I am waiting for my new gopro 9, my RMA number is AU5257. Its possible check my status? Gopro was delivered 29.12.2020 to 

ModusLink Australia
Unit 1, 8 Jindalee Place
Riverwood NSW, 2210, Australia

 

Thank you for answer,

 

Kind regards,

 

Michal Kubala
Photographer, Videographer&Director
+61 ***
www.michalkubala.com

GoPro
Posts: 24,680

Re: Gopro RMA

[ New ]

Hi @michalkubala

 

We see that the Warehouse Team confirmed the receipt of the returned item.

We are just waiting for the replacement order to complete.

 

You may also reach out to Support to follow up on your order.

Please submit a request for a callback or initiate a chat session through https://gopro.com/help/ContactUs

 

Thanks!

Ej

 

 

 

Hiker
Posts: 10

Re: Gopro RMA

[ New ]
Hi,

How long do you think it will take? Support told me that the process is 14 days from the delivery of max
GoPro
Posts: 24,680

Re: Gopro RMA

[ New ]

Hi @michalkubala

 

Order related concerns are best handled by our Support Team.

Please reach out to them through https://gopro.com/help/ContactUs

 

Thanks!

Ej