Gopro RMA [ New ]

[michalkubala]

Hi guys,

I am waiting for my new gopro 9, my RMA number is AU5257. Its possible check my status? Gopro was delivered 29.12.2020 to 

ModusLink Australia
Unit 1, 8 Jindalee Place
Riverwood NSW, 2210, Australia

Thank you for answer,

Kind regards,

Michal Kubala
Photographer, Videographer&Director
+61 ***
www.michalkubala.com

[aragon1006]

Hi @michalkubala

We see that the Warehouse Team confirmed the receipt of the returned item.

We are just waiting for the replacement order to complete.

You may also reach out to Support to follow up on your order.

Please submit a request for a callback or initiate a chat session through https://gopro.com/help/ContactUs

Thanks!

Ej

[michalkubala]

Hi,

How long do you think it will take? Support told me that the process is 14 days from the delivery of max

[aragon1006]

Hi @michalkubala

Order related concerns are best handled by our Support Team.

Please reach out to them through https://gopro.com/help/ContactUs

Thanks!

Ej