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Tourist
Posts: 1
Accepted Solution

Gopro Quick Desktop does not recognize my 4k videos (GX videos)

Hello,

 

It has been a while i was using Gopro Hero 6 and i never tryed to use 4K videos. I recently upgrated my computer and it's possible to reproduce the videos. THe problem comes when I do record a video in 4K either 2K. Videos are being imported from my microSD to my computer but do not appear in Gopro Quick Desktop program. 

 

PLease let me know if you requiere any pictures.

 

Regards,

 

Marc


Accepted Solutions
GoPro
Posts: 9,487

Re: Gopro Quick Desktop does not recognize my 4k videos (GX videos)

[ Edited ]

 

Hi @marcg024

 

HEVC is not yet fully handled by Quik for Desktop

For reference: HEVC Explained

 

 

That being said you may want to check out the work around listed on this thread by @cspcrx

 

 

Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 9,487

Re: Gopro Quick Desktop does not recognize my 4k videos (GX videos)

[ Edited ]

 

Hi @marcg024

 

HEVC is not yet fully handled by Quik for Desktop

For reference: HEVC Explained

 

 

That being said you may want to check out the work around listed on this thread by @cspcrx

 

 

Thanks!

Ej