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Tourist
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Accepted Solution

Gopro Max Wont Turn On

i just bought Gopro max, when i was using it, it suddenly turned off and wont turn back on.

i alr change the battery, format the SD Card and whatsoever. is there annything i could do? 

charge it wont solve the problem either.

 

thanks for the help


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GoPro
Posts: 9,989

Re: Gopro Max Wont Turn On

@megadusk0247, sorry to hear about the trouble. The power or charging issue in the camera can be related to either the charging fault, charging cable, battery problem, or the camera itself. Here are some troubleshooting suggestions that will help resolve this issue: MAX - Will Not Power On

 

If the issue persists, our Support team will be able to assist you with the next steps. You may reach them by phone or live chat through https://gopro.com/help/ContactUs

View solution in original post


All Replies
Highlighted
GoPro
Posts: 9,989

Re: Gopro Max Wont Turn On

@megadusk0247, sorry to hear about the trouble. The power or charging issue in the camera can be related to either the charging fault, charging cable, battery problem, or the camera itself. Here are some troubleshooting suggestions that will help resolve this issue: MAX - Will Not Power On

 

If the issue persists, our Support team will be able to assist you with the next steps. You may reach them by phone or live chat through https://gopro.com/help/ContactUs