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Sightseer
Posts: 1

Gopro Hero8 mit MediaMod Aussetzer externer Monitor

[ New ]

Hallo,

ich habe in der Kombination Aussetzer beim Bild auf dem externen Monitor.

Gleiches Equipment mit der Gopro Hero 4 macht keine Probleme.
Bild hat nur im Live-Bild Ausetzer nicht beim schauen von aufgenommenen Videos!
MediaMod wurde schon mal getauscht, Fehler ist geblieben!

Danke für Hinweise...


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GoPro
Posts: 18,457

Re: Gopro Hero8 mit MediaMod Aussetzer externer Monitor

[ New ]

Hello, @thommy. Has your Media Mod been changed through our Support team? Does it matter which resolution setting is used? A new firmware for the HERO8 Black has just been released. See if updating to it will clear the issue.

 

If not, we'd like to gather more details so we can determine what could be causing the dropouts in frames. To proceed, please connect with our Support team through https://gopro.com/help/ContactUs. When you get to the page, you can choose to chat with a representative, or request a callback. 

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All Replies
GoPro
Posts: 18,457

Re: Gopro Hero8 mit MediaMod Aussetzer externer Monitor

[ New ]

Hello, @thommy. Has your Media Mod been changed through our Support team? Does it matter which resolution setting is used? A new firmware for the HERO8 Black has just been released. See if updating to it will clear the issue.

 

If not, we'd like to gather more details so we can determine what could be causing the dropouts in frames. To proceed, please connect with our Support team through https://gopro.com/help/ContactUs. When you get to the page, you can choose to chat with a representative, or request a callback.