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Tourist
Posts: 6

Gopro Hero7 Black, Quik does not recognize my camera.

I'm on Win 10. MSI GL63 8RD  

Core i5 8GB 128GB SSD 15.6" 60Hz GTX 1050 Ti

I have problem getting the computer to recognize my Hero7 Black. If I use the provided usb cable it's working fine, but if I use another usb cable Quik will not find the camera and I don't find it in explorer. I tried to follow your instructions using the Device Manager but it makes no difference. When I connect my camera to my old computer it works just fine with any cable.

Another problem I have is that I made a night lapse and it will not play in Quik. 

I have a few recordings in 4K 60p and it's no problem opening them in VLC or other media players on my computer, but they will not open in Quik. I really hope you can help me.

 

Thanks

Øistein

GoPro
Posts: 11,601

Re: Gopro Hero7 Black, Quik does not recognize my camera.

 

Hi @oehagen

 

Please refer to the information on your other post.

 

Thanks!

Ej