02-01-2019 07:54 AM
I'm on Win 10. MSI GL63 8RD
Core i5 8GB 128GB SSD 15.6" 60Hz GTX 1050 Ti
I have problem getting the computer to recognize my Hero7 Black. If I use the provided usb cable it's working fine, but if I use another usb cable Quik will not find the camera and I don't find it in explorer. I tried to follow your instructions using the Device Manager but it makes no difference. When I connect my camera to my old computer it works just fine with any cable.
Another problem I have is that I made a night lapse and it will not play in Quik.
I have a few recordings in 4K 60p and it's no problem opening them in VLC or other media players on my computer, but they will not open in Quik. I really hope you can help me.