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Sightseer
Posts: 2
Accepted Solution

Gopro Hero5 session not working

I just got mine and started it up but after recording its first video the red light on front started flashing rapidly and after that it just showed on the display something like the sign of "nothing" than an arrow pointing to the camera that is all and it is not responding to anything after draining the battery and plugging it back in nothing changed please help asap

Accepted Solutions
GoPro Community Manager
Posts: 5,850

Re: Gopro Hero5 session not working

@reddive72424 - The stop sign, arrow, and camera icon is a sign that the camera's firmware has an issue. You will want to do a manual update on your camera. Instructions on how to do that can be found at the bottom of the page at https://gopro.com/update/hero5_session.

 

Thanks,

Jeff

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All Replies
GoPro Community Manager
Posts: 5,850

Re: Gopro Hero5 session not working

@reddive72424 - The stop sign, arrow, and camera icon is a sign that the camera's firmware has an issue. You will want to do a manual update on your camera. Instructions on how to do that can be found at the bottom of the page at https://gopro.com/update/hero5_session.

 

Thanks,

Jeff

Sightseer
Posts: 2

Re: Gopro Hero5 session not working

@jefft thank you so much for your help it worked out greatly!❤